Return Policy

-  All eligible returns require a receipt, gift receipt, or proof of purchase.

-  No returns will be accepted if more than 30 days has passed since the date of purchase.

-  Only items found to be defective are eligible for refunds.

-  All other eligible returns will be issued in the form of store-credit to The Gator Loft.

-  Eligible returns must be in original purchased condition, original packaging, and unused.

ITEMS THAT CANNOT BE RETURNED, REFUNDED, or EXCHANGED

-  Special Orders (furniture, diaper bags, mattresses, etc.).  Once the order is made and paid for, it is final and they can not be cancelled or refunded.    

-  Personal care products such as shampoos, conditioners, oils, sunscreens, etc.

-  Other miscellaneous items may not be eligible for returns and those items shall be determined at the sole discretion of The Gator Loft.